Help & Support

In most cases, your employer will set up direct deposit for you if you provide:

• Our name: AdelFi
• Our routing and transit number (RTN): 322273379
• Your account number

If you're employer doesn't have a form, you can use this Direct Deposit Setup Form.

You have numerous deposit options:

• Visit one of over 5,000 CO-OP shared branch locations make deposits to your AdelFi accounts.
• Use deposit-taking ATMs in the United States that are part of the credit union network. To find an ATM near you, use the CO-OP ATM locator tool. (Be sure to use the advanced search function and check the box for a deposit-taking ATM.)
• Deposit checks from your mobile device using AdelFi's mobile check deposit.
• Direct deposit electronically. This is a quick and secure way to deposit things like payroll from your employer or transfer funds from accounts at other financial institutions.
• Mail your deposit to our office.

• Consumer Daily Limit: $25,000
• Consumer Monthly Limit: $50,000
• Commercial Daily Limit: $50,000
• Commercial Monthly Limit: $100,000

You have a variety of deposit options:

• Deposit cash or checks in deposit-taking ATMs in the United States that are part of the credit union network. To find an ATM near you, use the CO-OP ATM locator tool. (Be sure to use the advanced search function and check the box for a deposit-taking ATM.)
• Deposit checks from your mobile phone using the AdelFi App.
• Deposit checks from your office with Remote Deposit Capture.
• Mail your deposit to our office. Contact us to request bank-by-mail envelopes and deposit slips.
• Interbank transfers or wires from another financial institution.
• Our Correspondent Banking and Shared Branching solutions will give you an in-branch option at a local bank in your area.

• Consumer Daily Limit: $25,000
• Consumer Monthly Limit: $50,000
• Commercial Daily Limit: $50,000
• Commercial Monthly Limit: $100,000

If you forgot your PIN or want to request a new one, contact Member Services via a secure online banking message or call 800.921.1130 from the United States and Canada or 714.575.5705 internationally.

PINs are mailed to the account address on file.

The fee for a replacement PIN is $5. If you request RUSH delivery of a replacement PIN, the fee is $40.

• Ministry Checking, Savings, Money Market and Certificate Accounts
• Commercial Loans and Lines of Credit
• Business Credit Cards
• All personal accounts

You can also access cash management services like ACH, Bill Pay, Remote Deposit Capture, Information Reporting, Wires and more.

A deposit received before 5:00 p.m. (PT) on a business day* is generally made available within 3-4 hours of the deposit being submitted. A deposit made after 5:00 p.m. will be made available on the following business day*.

AdelFi may place holds based on your account balance(s) and history. If holds are placed, then up to $300 of your deposit is generally available the next business day*. Up to $6,000.00 of your deposit is generally made available within 2 business days. The remaining amount will be available on the 7th business day.

*Business days are Monday through Friday, except holidays.

Inform us immediately.

For debit cards: Call 888.241.2510 in the United States or 909.941.1398 internationally.

For credit cards: Call 800.VISA.911 in the United States or 410.581.9994 internationally.

After receiving your information, we will block your card and order your new card and PIN per your instructions.

Once you submit your application, you will receive your own portal for communication with our team. To check the status of your application, click here . You will be required to provide your last name, the email address used on your application, and your Social Security Number or ITIN. You will be able to view the status of your loan, message with our team, and upload documents using this link. It's very important to use this link to respond to messages and provide requested documents.

Pre Approvals are good for 30 days.

You are approved for all amounts under your approved amount. For a higher amount, we will review your request and you will receive a response within 24 hours.

You must have a minimum FICO score of 600.

Completing and submitting your application should take approximately 10-15 minutes.